Knowledge Base

Purchasing procedure in the Client Portal

The ordering procedure at hostingws is explained in this article.

Activation of an account

Every order must pass a rigorous screening procedure due to the high volume of fraudulent orders we receive. Although we aim to activate all new accounts within 24 hours, if the order passes our fraud check, the turnaround time is typically significantly faster—roughly 15 minutes. Check the spam or bulk mail folder in your email program if, after a day, you have not received your welcome email. Please open a support issue on the hostingwsCustomer Portal at https://my.hostingws.com if you are still unable to locate your welcome email.

Cycles of billing

When you purchase a hosting package, you choose a billing cycle. You can pre-pay for a term of 6, 12, 24, or 36 months, or you can opt to be invoiced on a monthly basis. Pre-paying for a package entitles you to substantial savings.

Anti-fraud actions

All orders go through a fraud detection service throughout the checkout process, which helps us get rid of fraudulent transactions. This service occasionally marks a transaction as possibly fraudulent. We will need details to verify your identity and payment method if this happens to you. This might entail requesting a copy of your credit card or a legitimate identity card.

By identifying fraudulent transactions, we can reduce expenses and stop bad actors from accessing our servers. You can use our Better Business Bureau profile as a reference to our reliability and accountability if you are worried about submitting us personal information.

Discounts

Only the initial billing cycle is eligible for coupons. We have set competitive prices for our services, yet due to a variety of factors, such as the cost of software license, server upkeep, and the quality of assistance we provide, we are unable to keep the initial pricing on our website.

International business dealings

We accept payments from nations outside of the US using PayPal or major credit cards.

Furthermore, pricing can be shown in many currencies on the A2 Hosting website and A2 Hosting Customer Portal. Your IP address is used by our website to decide which currency to use. The Currency list box at the bottom of every page can be used to see pricing in a different currency. To modify the current currency, click the currency flag at the top of any page when signed into the Customer Portal.

Do you still have inquiries concerning the ordering procedure?

If you have any more questions or issues regarding the ordering process, you may contact us by phone or using our website's Live Chat feature. We are excited to be of service to you as a client!

Please rate this article to help us improve our Knowledge Base.

0 0