Knowledge Base

How to get a license for cPanel

You can buy a license and install cPanel on your own, even if unmanaged VPS servers don't come with it. Find out how to fix any difficulties and buy a license here.

Purchasing a license for cPanel

Use these procedures to purchase a cPanel license for your server:

  1. Open the Customer Portal and log in.

  2. Click Open Ticket on the Navigation sidebar:

  3. Select Billing:

  4. Choose "Other questions" from the "Please select the nature of your inquiry list box."

  5. Choose the service for which you are asking the cPanel license in the following list box.

  6. Press Next.

  7. Enter the cPanel license in the Ticket Subject text box.

  8. Enter information about the cPanel license you wish to buy in the Message text box.

  9. Press the "Submit Ticket" button.

  10. The billing department of hostingws will get in touch with you to complete the cPanel license request.

  11. We instantly set up the cPanel license for your IP address after hostingws has processed the purchase and received payment.

  12. Installing cPanel on your host is now possible. Please visit https://docs.cpanel.net/installation-guide/install for details on how to accomplish this.

Troubleshooting

If your new license is not detected during the cPanel installation process, take the following actions:

  1. Open the URL http://verify.cpanel.net in your web browser:
  • Click Verify after entering the IP address of your server in the text box.

  • Please submit a support case with our Live Chat at https://hostingws.com if the license status is not indicated as current. Otherwise, move on to step 2 below if the license status is indicated as current.
  1. Use SSH to access your server.

  2. Enter the following command as the root user at the command prompt, then hit Enter:

/usr/local/cpanel/cpkeyclt```

4. The IP address is checked by cPanel. Please contact us using our live chat at https://hostingws.com if you encounter an error message.

### Further Information

To learn more about cPanel in general, go to  visit [http://cpanel.net](http://https://cpanel.net/).
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