Ensuring the security of consumer websites is the primary concern for hostingws. Sadly, this might occasionally result in email accounts being unreachable because of an excessive number of unsuccessful login attempts. Despite seeming unreachable, the email account may still be accessed using webmail. Thankfully, the kind and informed support team at hostingws can promptly address this problem!
When attempting to access an email account, an IP address may be prohibited in a number of ways. Frequent login attempts are frequently the consequence of a user trying to obtain access or of brute force efforts. A failed login is typically the result of an email client (Outlook, Thunderbird, Evolution, Mailbird, etc.) trying to check for fresh mail on a regular basis.
Thirty unsuccessful login attempts in an hour result in IP bans, while fifty unsuccessful login attempts in an hour render the email unreachable from any IP address. This guarantees account security and shields accounts from potential dispersed attacks. The only way to access the impacted email account is through webmail.
Contact customer service via LiveChat if you're unsure which email address is preventing you from using your mail client. Customer service agents can identify the specific email address or addresses that are causing the issue.
If you know whose email address is preventing access, make sure the blocked account is not logged in on any other devices and, if at all feasible, log it out. By doing this, the email will be forced to cease trying to log in automatically. If you feel safe doing so, feel free to change the password for the impacted account. After logging out of the email account on all devices and changing the password, get in touch with hostingws' LiveChat customer service. As an alternative, you may use the customer portal to file a support ticket. They will be able to determine if the account is actually being attacked or whether incorrect login attempts are the cause.
To stop any such attempts or bans, simply log out of your email account on all devices if you believe your IP address has been blocked because of a bad email login. Then get in touch with hostingws's customer service via LiveChat, where a customer service agent may offer more advice on how to handle the issue.